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Patrick O'Brien, GlobalData Retail - Retail and CX in 2019

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Manage episode 226400532 series 2422471
Content provided by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Patrick O’ Brien is the UK research director at Global Data Retail and has a long career researching retail trends in the UK and across Europe. Global Data publishes over 15,000 reports and forecasts a year analysing 500,000 companies in 80 different countries.

In the podcast, Patrick explains his thoughts on retail trends for 2019 and how CX will play a major role in shaping the future of retail.

https://www.linkedin.com/in/patrick-o-brien-741a053b/

https://www.globaldata.com/

  continue reading

300 episodes

Artwork
iconShare
 
Manage episode 226400532 series 2422471
Content provided by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Patrick O’ Brien is the UK research director at Global Data Retail and has a long career researching retail trends in the UK and across Europe. Global Data publishes over 15,000 reports and forecasts a year analysing 500,000 companies in 80 different countries.

In the podcast, Patrick explains his thoughts on retail trends for 2019 and how CX will play a major role in shaping the future of retail.

https://www.linkedin.com/in/patrick-o-brien-741a053b/

https://www.globaldata.com/

  continue reading

300 episodes

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