Tim Stockwell - Service Issues of Today

DEALER TALK

Join me on this episode ALL ABOUT Fixed Operations. My guest Mr. Tim Stockwell is a veteran of the industry with a long career working for brands like Toyota and Group 1. During this episode we tackle some of the industries bigger issues and try to offer some insights that you can benefit from. Fixed Operations is my personal favorite topic as I started my professional career in this vertical and I also believe that it is the most effective long term success strategy for any dealership yet it’s very misunderstood as a whole. During this episode we talk about the differences between small and large service departments. We tackle the issue of tech shortage and some of the ways you can overcome this crisis as well as create a long term strategy that you can use to keep an ongoing funnel. We talk about the discord that exist between the sales side of the house and how we can create a bridge to bring both departments together. We even get into a conversation on the future where driver-less cars and kiosk might be a real consideration of what the service landscape will look like! Make sure to tune in, grab a pen and paper and take some notes on this one! Here is how you can get in touch with Tim: LinkedIn: linkedin.com/in/tim-stockwell-08ab9a47 Email: [e-mail] Phone [phone] Also, don’t forget to check us out at our website and on the following platforms: Website: www.dealertalk.biz Facebook: https://www.facebook.com/Dealertalk/ Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber twitter: @talkdealer Thank you for tuning in and as usual we will TALK later! --- Send in a voice message: https://podcasters.spotify.com/pod/show/dealer-talk/message Support this podcast: https://podcasters.spotify.com/pod/show/dealer-talk/support