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Robert Sebestyen - Making Process Awesome
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Manage episode 226684031 series 2420354
Content provided by Herb Anderson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Herb Anderson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Join Erik and myself on this process oriented conversation. Our guest, Robert Sebestyen truly delivers a ton of valuable insights on this topic and brings a fresh perspective to some of the ways that processes can bring both the sales and service side of the house together to deliver a better experience to the buyers and owners! One of my favorite quotes by W. Edward Deming, says that if you cannot describe what you’re doing as a process you don’t know what you’re doing and I really believe in that. When you consider what goes on in the dealership from selling to servicing a vehicle after the fact, having a set road map on how to get from point A to point B is crucial to offering consistency and building a true differentiator in your market. During this session we uncover the value of having a process even if it’s not a good one versus not having one at all or as we debate thinking that you don’t have one, because whether you think you do or don’t a choice is always being made. Make sure to tune in and uncover some of the nuggets on this deal… Here is how you can get in touch with Robert: LinkedIn: linkedin.com/in/robert-sebestyen-81a539119 Email: robert@gravitationalbusiness.com Twitter: juliussewclean Phone (843)345-6172 Website: gravitationalbusiness.com Also, don’t forget to check us out at our website and on the following platforms: Website: www.dealertalk.biz Facebook: https://www.facebook.com/Dealertalk/ Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber twitter: @talkdealer Thank you for tuning in and as usual we will TALK later! --- Send in a voice message: https://podcasters.spotify.com/pod/show/dealer-talk/message Support this podcast: https://podcasters.spotify.com/pod/show/dealer-talk/support
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172 episodes
M4A•Episode home
Manage episode 226684031 series 2420354
Content provided by Herb Anderson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Herb Anderson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Join Erik and myself on this process oriented conversation. Our guest, Robert Sebestyen truly delivers a ton of valuable insights on this topic and brings a fresh perspective to some of the ways that processes can bring both the sales and service side of the house together to deliver a better experience to the buyers and owners! One of my favorite quotes by W. Edward Deming, says that if you cannot describe what you’re doing as a process you don’t know what you’re doing and I really believe in that. When you consider what goes on in the dealership from selling to servicing a vehicle after the fact, having a set road map on how to get from point A to point B is crucial to offering consistency and building a true differentiator in your market. During this session we uncover the value of having a process even if it’s not a good one versus not having one at all or as we debate thinking that you don’t have one, because whether you think you do or don’t a choice is always being made. Make sure to tune in and uncover some of the nuggets on this deal… Here is how you can get in touch with Robert: LinkedIn: linkedin.com/in/robert-sebestyen-81a539119 Email: robert@gravitationalbusiness.com Twitter: juliussewclean Phone (843)345-6172 Website: gravitationalbusiness.com Also, don’t forget to check us out at our website and on the following platforms: Website: www.dealertalk.biz Facebook: https://www.facebook.com/Dealertalk/ Instagram : @dealertalk YouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber twitter: @talkdealer Thank you for tuning in and as usual we will TALK later! --- Send in a voice message: https://podcasters.spotify.com/pod/show/dealer-talk/message Support this podcast: https://podcasters.spotify.com/pod/show/dealer-talk/support
…
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172 episodes
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