190 - Taking a Phone Message

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Learn how to take and leave phone messages in this podcast.

Slow dialog: 0:57
Explanations: 3:42
Fast dialog: 21:10

I was looking forward to a quiet evening at home. As soon as I walked in the door, though, the phone rang.

Paolo: Hello.

Evelyn: Hi, could I speak to Tony?

Paolo: He’s not here right now. Can I take a message?

Evelyn: Do you know when he’ll be back?

Paolo: No, I don’t.

Evelyn: Okay. I’ll call back later. Thanks.
……
Ten minutes later, the phone rang again.

Paolo: Hello.

Pam: Hi, is Tony there?

Paolo: No, he’s out.

Pam: Could I leave a message?

Paolo: Sure. Give me a second to get something to write with…Okay, I’m ready.

Pam: Could you tell him that Pam called and ask him to call me back as soon as he can.

Paolo: Does he have your number?

Pam: He should, but I’d better give it to you. It’s 279-555-6347.

Paolo: Okay, I’ll tell him.

Pam: Thanks.
…..

As soon as I put down the receiver, the phone rang again. I couldn’t believe it.

Paolo: Hello.

Susan: Hi, is this Tony?

Paolo: No, I’m his roommate, Paolo. Tony’s not here right now.

Susan: I need to get a hold of him. Do you have his cell number?

Paolo: Uh, yeah, I do, but I’m not sure he wants me to give it out.

Susan: Oh, I’m sure he’d want me to have it.

Paolo: I tell you what. Why don’t I take your number and have him call you back?

Susan: I really need to get a hold of him right away.

Paolo: I’ll give him your message as soon as he gets home.

Susan: Fine. This is Susan and my number is 742-555-3655. Please make sure he gets it. It’s important. Bye.

Paolo: Bye.

As soon as she hung up, I took the phone off the hook for the rest of the night. I’d had enough of being Tony’s answering service for one night!

Script by Dr. Lucy Tse

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