8: Chris Reed, Head of Strategy and Innovation at Equian, with Karen Furtado, Partner at Strategy Meets Action


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By Equian. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

This episode features Equian’s Head of Strategy and Innovation, Chris Reed, in conversation with Karen Furtado, Partner at Strategy Meets Action. Chris and Karen explore how Artificial Intelligence, Robotic Process Automation, Natural Language Processing, and Chat Bots are transforming the Property & Casualty industry. Customer experience and operational efficiencies are at the forefront of payers initiatives. Karen explains the importance of identifying the areas of focus and prioritizing the specific initiatives that will have the biggest impact to move forward in the P&C market.

10 episodes