Five-star reviews, one-star profits: The devaluation of businesses in Black communities


Manage episode 254066528 series 1324964
By The Brookings Institution. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

On Wednesday, February 19, Brookings Metro hosted an event exploring a report conducted by the program and Gallup titled: “Five-star reviews, one-star profits: The devaluation of businesses in Black communities,” which finds that highly rated businesses in Black neighborhoods (measured by Yelp ratings) experience slower revenue growth than poorly rated businesses in otherwise similar neighborhoods. Following a presentation on the research, thought leaders on two panels, including investors and business owners, examined how racial segregation and discrimination can distort markets; in particular, the practices and policies that cause the devaluation of businesses.

Subscribe to Brookings Events on iTunes, send feedback email to, and follow us and tweet us at @policypodcasts on Twitter. To learn more about upcoming events, visit our website. Brookings Events is part of the Brookings Podcast Network.

571 episodes