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Nicholas Webb is a world-renowned Innovation and Customer Experience (CX) Strategist and a number one Bestselling Author. As an Inventor, Nicholas invented one of the first wearable technologies, and one of the world’s smallest medical implants. He has been awarded over 40 Patents by the US Patent and Trademark Office for a wide range of cutting-edge technologies. Nicholas is the author of "The Innovation Playbook", "The Digital Innovation Playbook" and his number one best-selling book on customer experience entitled, "What Customers Crave". His upcoming book, “The Innovation Mandate”-The Growth Secrets of the Best Organizations in the World is set to publish by Fall 2019. As a Corporate Advisor, he works with some of the top brands to help them lead their market in Enterprise Strategy, Customer Experience (CX) and Innovation. Nicholas was awarded his Doctorate of Humane Letters by Western University of Health Sciences, a Top Southern California Medical School.
If you would like a PDF copy of Nicholas Webb's new book "Breakers" follow this link to The Exceeding Expectations site for more details
https://nicholasjwebb.com/ https://innovation.westernu.edu/nicholas-webb/ https://www.whatcustomerscrave.com/ https://wesellsuccess.com/ Full details at: https://tonywinyard.com/ee012-nicholas-webb-what-customers-crave/ Exceeding Expectations Links: Website Facebook Group Twitter LinkedIn YouTube
43 episodes available. A new episode about every 0 hours averaging 36 mins duration .