Manage episode 233643335 series 2462354
Scott Stanfield is the Modern Longevitarian. He loves working with people, training them improving the culture at their establishments and and optimising restaurants. For over 25 years he's forged a path by questioning the status quo, by connecting dots, and building systems. This has resulted in increasing profits and it all starts with people with great character. Training these people on an elevated level and sustaining an ecosystem of safety. All of this is governed by the ‘WHY’ and when cultivated correctly these three pillars of HIRE. TRAIN. SUSTAIN have greatly raised the leadership lid of management teams, boosted the 'numbers', and expanded the collective Emotional Intelligence (EQ) of both the FOH (front of house) and BOH (back of house) teams.
The advice of Seth Godin from his book "The Purple Cow" has stayed with Scott for a long time about aiming to be remarkable and his view is that if he and his staff can be the best they can be then that will result in them being the best restaurant.
Scott works hard on delivering a great service to his customers and it often results in fantastic reviews, such as this recent one:"Scott, Thank you for being such a wonderful host last eve. What a splendid feast perfectly prepared and presented. We so greatly enjoyed our Stanley Adventure. Thanks for recreating and recharging its amazing history. You are to be congratulated for adhering to the responsibility for keeping its historical legacy enthralling and enchanting! Joe" Links: https://www.thegmcoach.com/ https://www.linkedin.com/in/scottrstanfield/ https://www.facebook.com/thegmcoach/ https://www.instagram.com/straightcabbage/?hl=en www.thestanleyhotel.com Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Full podcast notes at https://tonywinyard.com/ee034-scott-stanfield/
42 episodes available. A new episode about every 6 days averaging 36 mins duration .