EEC 110: Critical Crisis Moments


Manage episode 243770288 series 1061660
By Katrina Burrus, PhD, MCC, Host Katrina Burrus PhD, and MCC interviews leaders from the ICF International. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Bill Coletti is interviewed by Dr. Katrina Burrus, MCC and discusses the following:

  • How do you determine a crisis situation?
  • How can a leader prepare for a crisis situation that could jeopardize his/her career?
  • When a leader shows up unprepared for a crisis, what can they do?
  • What is a crisis vs. critical moment vs. a difficult business issue?
  • What are the skill sets of those serving leaders that make a difference in a crisis?
  • What are the leaders greatest fear when managing a crisis?
Who is Bill Coletti?

Bill is a reputation management, crisis communications and professional development expert, keynote speaker, Wall Street Journal Risk & Compliance panelist, and best - selling author of Critical Moments: The New Mindset of Reputation Management. He has more than 25 years of global experience managing high - stakes crises, issues management, and media relations challenges for both Fortune 500 companies and winning global political campaigns.

Bill previously co - led the Global Risk Management and Crisis Communications Practice for Hill+Knowlton Strategies. He held senior leadership positions in the firm’s Austin, Texas, Los Angeles and Orlando, Florida offices, where as a member of the senior management team.

He provided senior counsel in crisis management, corporate communications, and reputation defense to numerous clients, such as AT&T, Target Corporation, American Airlines, The Home Depot, Xerox, Nuclear Energy Institute, and Cargill, as we ll major universities and global NGOs. Previously, Bill served in the Republic of Bulgaria as a senior advisor to the prime minister, Council of Ministers, and the labor minister. He was the first executive director of the American Chamber of Commerce in Bulgaria.

118 episodes