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Manage episode 202940834 series 1676096
Content provided by Joey Coleman and Dan Gingiss (396264), Joey Coleman, and Dan Gingiss. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Joey Coleman and Dan Gingiss (396264), Joey Coleman, and Dan Gingiss or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
How Peloton’s customer service response flipped a bad experience into a good one, what Delta is doing to push the unexpected, and KFC’s clever response to a chicken shortage.
Bite-Sized Delights From the Episode:- How Peloton’s customer service response turned a bad experience into a memorable one.
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Manage episode 202940834 series 1676096
Content provided by Joey Coleman and Dan Gingiss (396264), Joey Coleman, and Dan Gingiss. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Joey Coleman and Dan Gingiss (396264), Joey Coleman, and Dan Gingiss or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
How Peloton’s customer service response flipped a bad experience into a good one, what Delta is doing to push the unexpected, and KFC’s clever response to a chicken shortage.
Bite-Sized Delights From the Episode:- How Peloton’s customer service response turned a bad experience into a memorable one.
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