Manage episode 209451688 series 1676096
The best way to get and respond to customer reviews, unexpected customer experiences when your car breaks down on a road trip, and a look at the good and the bad aspects of moving.Bite-Sized Delight From the Episode:
- How to handle customer reviews like a pro.
- A road trip horror story turns into a remarkable customer experience.
- The highs and lows of moving.
- Why there’s room for growth in B2B digital buying channels.
- How to Use Reviews to Turn Your Clients’ Local Searchers Into Customers
- The Next Generation of B2B Purchasing: Millennials, Marketplaces, and Digital Buying Preferences
- Smarter CX by Oracle
- Oracle CX Performance Assessment
Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!