EP048: Navigating, Motivating, and Integrating!

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Manage episode 221077501 series 1676096
By Joey Coleman and Dan Gingiss (396264), Joey Coleman, and Dan Gingiss. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Learn how the words in your website navigation actually make a difference, how saying the right thing can turn a failure into another try, and why aligning your internal culture with your brand may be the secret to some of the world’s most successful companies! Bite-Sized Delight From the Episode: • How the labels used for your website navigation make a difference when it comes to customer retention and engagement. • How your response to failure helps you connect with customers and keep them loyal even longer. • How to effectively align your brand image and your internal culture. Are You Looking for Things We Referenced? • “New Research Shows Website Navigation May Be Losing You Customers” by Dan Gingiss

• “Fusion: How Integrating Brand and Culture Powers the World's Greatest Companies” by Denise Lee Yohn

Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!

80 episodes