EP049: The Banksy, The Employee, and The Birthday!


Manage episode 221575000 series 1676096
By Joey Coleman and Dan Gingiss (396264), Joey Coleman, and Dan Gingiss. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Bite-Sized Delight From the Episode: • What happens when the “experience” becomes the “product” we are selling to customers and the “product” is the “experience” they are buying. • How brands that focus on creating a remarkable employee experience, end up getting a remarkable customer experience in the process. • How to maximize analog experiences in a digital world. Are You Looking for Things We Referenced? • “Banksy's shredded Sotheby's art was a rebuke of empty consumerism from a master” – by Aja Romano, Vox

It's All About CEX: the Essential Guide to Customer and Employee Experience - by Jason Bradshaw

Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!

80 episodes