EP051: Fliers, Criers, and Clippers!


Manage episode 222581598 series 1676096
By Joey Coleman and Dan Gingiss (396264), Joey Coleman, and Dan Gingiss. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Learn about avoiding turbulence at 35,000 feet with Delta Airlines, how to properly welcome someone at the border courtesy of UK Customs, and getting a haircut - at the airport?! Bite-Sized Delight From the Episode: • How Delta Airlines was able to use technology and thinking collaboratively with their pilots to make their flights the smoothest in the sky. • How giving new customers (or new visitors to your country) a "warm embrace" helps set the tone for a remarkable experience. • How to provide services and conveniences when least expected in order to get your customers talking. Are You Looking for Things We Referenced? • “This Is the Reason You Aren’t Feeling as Much Turbulence on Delta Flights” – Darren Murph, The Points Guy

Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!

80 episodes