EP053: Reindeer, Jingle Bells, and Santa Claus!

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Manage episode 223554730 series 1676096
By Joey Coleman and Dan Gingiss (396264), Joey Coleman, and Dan Gingiss. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Enjoy the “Christmas carol” versions of a call center agent best practices, the downside of a new website, the value of customers, the importance of keeping customers, the impending arrival of AI bots, twelve things to fix in the new year, and a holiday wish for listeners of the show. Bite-Sized Delight From the Episode: • Randy the Call Center Agent (Rudolph the Red Nosed Reindeer) • Navigating Your New Homepage (Winter Wonderland) • Customers! (Jingle Bells) • Keep the Customers (Deck the Halls) • AI Bots are Comin’ to Town (Santa Claus is Comin’ to Town) • The Twelve Fixes for the New Year (Twelve Days of Christmas) • We Thank You for Always Listening (We Wish You a Merry Christmas) Are You Looking for Things We Referenced? • “Twelve Days of Christmas” – Straight No Chaser

Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!

80 episodes