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ServiceNow Human Resources Delivery with Explore Analytics

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Manage episode 229867948 series 1222954
Content provided by exploreanalytics.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by exploreanalytics.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The key to quality in Human Resources service delivery is to quickly and efficiently direct your team's efforts to answering questions and resolving cases as they come in, and to identify process roadblocks and opportunities for improvement. In this webinar, see how Explore Analytics for ServiceNow empowers your team in real-time, while KPIs measure successes in delivery. We'll cover live dashboards for managing HR cases and requests, as well as analysis reports for improving process automation and efficiency in the call center. We'll also show how Explore Analytics can tie in information from call systems or other key HR platforms to create a single pane of glass on your service processes.
  continue reading

58 episodes

Artwork
iconShare
 
Manage episode 229867948 series 1222954
Content provided by exploreanalytics.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by exploreanalytics.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The key to quality in Human Resources service delivery is to quickly and efficiently direct your team's efforts to answering questions and resolving cases as they come in, and to identify process roadblocks and opportunities for improvement. In this webinar, see how Explore Analytics for ServiceNow empowers your team in real-time, while KPIs measure successes in delivery. We'll cover live dashboards for managing HR cases and requests, as well as analysis reports for improving process automation and efficiency in the call center. We'll also show how Explore Analytics can tie in information from call systems or other key HR platforms to create a single pane of glass on your service processes.
  continue reading

58 episodes

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