💌You like me, you really like me! How personalisation is winning the world of infinite choice


Manage episode 234358652 series 2402939
By Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio streamed directly from their servers.
Customers want to feel understood. They expect brands to connect with them one-on-one. Jules Lund discovers how Spotify’s Serena Leith, We Are Social’s Suzie Shaw and Facebook’s Jason Juma-Ross, do it.

16 episodes available. A new episode about every 24 days averaging 18 mins duration .