Episode 25 - Nick Morgan, Author, Coach and Commmunicator

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Manage episode 229996498 series 1987898
By Scott McInnes and Inspiring Change. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

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2.24 – Nick’s background – 4.40 – …and his commercial experience – 5.40 – Why he wrote the book – 7.35 – Challenge 1 – lack of feedback in digital communication – 10.05 – Not noticing a Brazilian earthquake! – 12.05 – The brain processes Why before How/What – 12.35 – Recipients need to provide feedback, but it’s tough at first – 14.00 – We need to rethink purpose and HOW of virtual meetings – 15.40 – Challenge 2 – lack of feedback = lack of empathy - 18.20 – actively increasing feedback can help to avoid hostility – 20.24 – Trust is very fragile in the virtual world, we’re quick to judge – 25.30 – Challenge 3 – lack of control over your persona – 29.10 - Challenge 4 – Lack of emotion (which makes it hard to make good decisions) – 35.00 - We have to get better at expressing intent to be better understood – 36.24 - Challenge 5 – Lack of connection – means relationships are more fragile – 37.25 - How do we address these issues? - 37.45 – Get better at storytelling, be authentic and vulnerable – 40.30 – Find out how people feel - 43.10 – Use emojis and emoticons to introduce ‘body language’! – 46.00 – Nick’s advice to himself – ‘find your own way’

32 episodes