Manage episode 220078462 series 1028005
Bill Gessert was a highly successful sales rep and was then promoted to become a disastrous sales manager. Bill eventually realized he was not a bad person, he just didn’t have the skills sets to be a leader. But he learned them and went on to be a leading expert in sales, customer service and customer experience.
226 episodes available. A new episode about every 7 days averaging 32 mins duration .