204: Matt Beckwith: I almost left the contact center


Manage episode 223638528 series 1028005
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Matt Beckwith considered leaving his contact center job because he felt bogged down by the things he didn’t like about the job. He almost left, and then his boss asked him some very insightful questions that helped him find clarity almost instantly.

225 episodes available. A new episode about every 7 days averaging 32 mins duration .