207: Michael Pace: Everybody is going to come to me


Manage episode 224741483 series 1028005
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Michael Pace built the first social customer service team and became recognized as an industry expert. He used this fame to launch his own customer experience consultancy and then the reality of running a business that must deliver an exceptional customer experience became his personal challenge.

225 episodes available. A new episode about every 7 days averaging 32 mins duration .