222: Samuel Bacharach: Leaders listen, apologize, and move agendas


Manage episode 232029060 series 1028005
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Samuel Bacharach was a new professor at Cornell and was called out for not following procedures by an office administrator. Initially, he refused to listen but then apologized for his behavior. A year and a half later, this woman helped him to negotiate a salary bonus. From then on, he built his career on the interpersonal stuff.

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