The Operating Elements of a Service Business


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In episode 114 of Financially Simple, Justin begins to look at the process of building Operations for Maximum Growth.

To effect growth in your Business, having well managed Operating Systems is a must no matter how big or small the company - even the smallest improvement to the management of a process will yield positive results. Justin goes over the various elements of Operations management and their systems.


00:46 - The Operating Elements of a Service Business

01:14 - What is a Service Business?

01:56 - The Master Blueprint

03:29 - Design & Engineering

05:09 - Account and Order Management

06:10 - Project and Production Management

06:56 - Procurement

07:48 - Materials and Inventory Management

08:42 - Facilities Management

09:11 - Tools and Tech

09:45 - Resourcing

10:56 - Quality and Risk Management

11:59 - Field Operations

12:40 - Distribution

13:44 - Packaging

14:05 - Work on Your Business, not in Your Business

15:43 - Managerial Systems

16:40 - Customer Service

19:11 - Management Reporting

19:49 - Master Data

20:23 - IT

21:05 - Talent Training

21:20 - Closing


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Neither Financially Simple, LLC nor its affiliates offer tax or legal advice. Interested parties are strongly encouraged to seek advice from qualified tax and/or legal experts regarding the best options for your particular circumstances. Justin Goodbread, CEO of Heritage Investors, LLC, a Registered Investment Advisor, is an Investment Advisor Representative who offers advisory services through Heritage Investors. The information contained within the podcast is for informational purposes only and not considered investment advice. Seek help from a competent Financial Advisor.

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