EP 035: Why Some People Just Don't "Get It"

Find the Red Thread

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We spend a lot of time and energy crafting our messages but sometimes an audience just doesn’t “get it,” even though it makes complete sense to us. This happens because of a well-known phenomenon called “The Curse of Knowledge.” Basically, our brains have a cognitive bias that makes it impossible to remember what it was like to not know something.

This is the reason that the Red Thread is organized the way it is: we can’t introduce our audience to Change language before we’ve sold them on the Problem and the Idea because they have to make those same steps of understanding that we’ve made. Put yourself in your audience's shoes and you can turn the Curse of Knowledge into a blessing.

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