))
FSC REWIND: Setting Our Service Standards
Manage episode 308367271 series 2889302
Content provided by John Strohmeyer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John Strohmeyer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
We're on a brief break this week after the holiday, but we still want to give you something to think about (or revisit) in the mean time, especially if you missed it the first time around. Check out John's take on setting your firm's standards.
You have standards and expectations for service in your personal life - shouldn't your firm have standards too? By formalizing these standards, you can ensure great service and communication, and make things easier for clients and within your firm. When we understand our own business models, our processes, and our desired outcomes, then we can create and implement these measurable standards - and they can help you day in, day out.
Get our FREE client service whitepaper!
Join the Five Star Counsellors FB Group: https://www.facebook.com/groups/1575616019297055
133 episodes
Share
