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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Forward Thinking
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Forward Thinking examines groundbreaking ways in which the world is evolving and how people and organizations can respond to changing demands and technologies. In each episode theorists, innovators, and business leaders discuss global trends—technology, artificial intelligence, globalization, urbanization, climate change, and more—with hosts Michael Chui and Janet Bush of the McKinsey Global Institute.
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69 episodes
