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How To Make Sure An Acquisition Doesn’t Hurt Customer Experience

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Archived series ("Inactive feed" status)

When? This feed was archived on April 15, 2019 02:08 (5y ago). Last successful fetch was on March 01, 2019 12:23 (5y ago)

Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.

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Manage episode 199082222 series 94254
Content provided by Tema Frank. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tema Frank or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

What Impact Will Kaiser Permanente’s Acquisition of GHC Have On Customer Experience? Seattle-based Group Health Cooperative (GHC) has been in business for over 75 years; longer that Kaiser Permanente, which recently acquired it. In today’s podcast interview with GHC’s Customer Experience Designer, Brian Clark, we talk about how the acquisition could be a positive thing for customers,…

The post How To Make Sure An Acquisition Doesn’t Hurt Customer Experience appeared first on Frank Reactions.

  continue reading

112 episodes

Artwork
iconShare
 

Archived series ("Inactive feed" status)

When? This feed was archived on April 15, 2019 02:08 (5y ago). Last successful fetch was on March 01, 2019 12:23 (5y ago)

Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

Manage episode 199082222 series 94254
Content provided by Tema Frank. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tema Frank or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

What Impact Will Kaiser Permanente’s Acquisition of GHC Have On Customer Experience? Seattle-based Group Health Cooperative (GHC) has been in business for over 75 years; longer that Kaiser Permanente, which recently acquired it. In today’s podcast interview with GHC’s Customer Experience Designer, Brian Clark, we talk about how the acquisition could be a positive thing for customers,…

The post How To Make Sure An Acquisition Doesn’t Hurt Customer Experience appeared first on Frank Reactions.

  continue reading

112 episodes

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