008 - The man of a thousand SOPs


Manage episode 193533397 series 1600014
By Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio streamed directly from their servers.
Nigel Moore explains how documenting more than 1,000 SOPs (standard operating procedures) in his MSP helped him grow—and ultimately sell—the business. Richard Tubb & Karl Palachuk dish on broadband in small places and the start of voice-activation in the workplace.

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