Steve's Wins and Losses For August 2018

Good Life Property Management

I have a brand new segment that I’ve decided to do. We learn from each other’s real-world experiences, so I’ll give you my experience each month in this segment, Wins and Losses. I’ll go over things that go well, and things that could have gone better. I hope you’ll learn from both!

Let’s dive right in with my wins from August.

• Positive focus! At the beginning of our meetings, we go over personal and business bests. Several of my team members have pointed out that they love our positive focus strategy, and have even brought it into their personal lives.
• We redid our sales process with the help of Jeremy Pound from Juicy Results. Tune into the episode to hear the details, which you may be able to apply to your own business!
• Performance reviews. We learned that a couple of our employees were burned out, and one of them wanted to transition into a different role.
• Blogging. I hired a writer to help us blog and implement new marketing systems in our company.
• I launched my new album, 26Black!
• We brought on a big owner through our content and positioning on our website.
• I’ve been using a leadership wheel to focus on one specific aspect each month.
• My wife and I picked a name for our son, who will be born in November: Miles!
• I’m loving my stand-up desk.
• Operating under the karmic law of giving what you want to get.

Pretty great, right? Of course, it’s never completely smooth sailing, so let’s move onto the losses. I’m hoping you can learn from these so you don’t have to experience them yourself!

• I learned the hard way not to delegate one-star reviews.
• We implemented the wrong kind of “rocks,” or quarterly goals. Tune in to hear what was wrong with them, and what we’ll do better going forward.
• Our bonus plan just isn’t working. Instead, we’ll be doing a new profit-sharing system.
• When it comes to apps, we’ll no longer be outsourcing a core function of the business.

Tune in to learn more details about all of these, so you can benefit from our good choices and learn from my mistakes! You’ll also get to hear a song from my brand new album.

In This Episode:

[01:05] - Steve introduces his new Wins and Losses segment.

[02:10] - We hear about some of Steve’s wins for August, which include positive focus and redoing the sales process.

[07:20] - Another of Steve’s wins this month was doing quarterly performance reviews. He explains the beginning of a performance review, then the questions that they ask employees during the reviews.

[11:56] - Steve likes to know what fires his employees up personally too, not just professionally.

[13:38] - The next win on Steve’s list for August is blogging.

[16:33] - Steve shares a personal accomplishment: he recently launched his new album! You can find it on Spotify, and you’ll hear part of it as the outro at the end of this show.

[17:27] - We hear about more of August’s wins, including a new multi-unit owner and the idea of a leadership wheel.

[22:26] - Steve’s wife is due in November, and they picked a name for their son!

[23:17] - The last in Steve’s list of wins for August is this mantra: giving what you want to get.

[24:00] - We move onto the losses that Steve has experienced during August. The first of these involves dealing with one-star reviews.

[28:11] - Steve had to review communication surrounding deposits with his team.

[28:53] - Another loss was setting the wrong kind of rocks (or quarterly goals). Another involved our bonus plan.

[31:08] - Steve wraps things up by sharing one of the songs from his new album!

Links and Resources:

Sign Up for LeadSimple (don’t forget to use referral code STEVE)

Apply for The List Mastermind

Strategic Coach

Traction EOS

Jeremy Pound

Juicy Results

Jordan Muela

Steve Rozenberg

Impact (Marcus Sheridan)

26Black on Spotify