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- Put it on the calendar. Having regular, uninterrupted one-on-one meetings is a free and effective way to build relationships with your team members. For best results, schedule your meetings on a recurring basis. This could be weekly or bi-monthly; the key is consistency on the calendar.
- Have an agenda. Make sure your one-to-one meetings always have a structure. A good one to use is the SWAT format—Strengths, Weaknesses/Challenges, Opportunities for improvement and development, and Threats. Following this structure ensures an efficient conversation where all important discussion points are covered.
- Learn to listen. Listening is the key to being a good coach. Not only is it an easy way to build trust, but it also allows you to uncover frustrations and challenges before diving into possible solutions. So ask great questions, sit back, and listen up.
- Build in accountability. Accountability is the core of one-to-one meetings. Make sure you’re taking good notes and following through on what was discussed in the previous meeting. This ensures there is consistency and accountability in doing the things we say we’re going to do.
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