043: Kathleen Votaw [Part 2] | Turnover is OK with an Entanglement Strategy

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Truth You Can Act On:

  1. Turnover is OK. Are you scared of turnover? It’s become a big evil word in today’s workplace. But in reality, it’s ok. In fact, it can be good for your organization. If someone’s not feeling their job anymore—if it has become a “necessary evil” and no longer aligns with their goals and dreams—it’s better (for both the employee and your organization) to encourage that person to move on with their life.
  2. Prioritize communication training. The most valuable type of training is communication training—we can never do enough of it. This not only includes verbal and nonverbal communication, but also how to effectively communicate using technology. With so many different mediums available, it’s also important to determine how your people prefer to communicate and consume information. Never make assumptions.

  3. Engagement is Entanglement. You need to understand why people choose you as a leader. Why do they follow into uncertainty every day? Engagement starts with having this “entanglement” or alignment with the employee’s goals—both personally and professionally—and what the company is trying to achieve.

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