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As B2C interactions shift online, call centers become new fraud vector.

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Manage episode 282258336 series 2324004
Content provided by N2K Networks, Inc. and N2K Networks. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by N2K Networks, Inc. and N2K Networks or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Guest Umesh Sachdev of Uniphore talks with Dave about how call centers are becoming the new fraud vector, Dave's story involves an email that has a Trump scandal .jar file attached that's really a RAT, Joe has a story about hackers spoofing a victim's phone number making emergency calls where the police respond to the victim's home with force, he also talks about credential stuffing for swatting a video doorbell, and our Catch of the Day comes from a listener Christian who received an email with a lazy trunk box scam.

Links to stories:

Have a Catch of the Day you'd like to share? Email it to us at hackinghumans@thecyberwire.com or hit us up on Twitter.

  continue reading

531 episodes

Artwork
iconShare
 
Manage episode 282258336 series 2324004
Content provided by N2K Networks, Inc. and N2K Networks. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by N2K Networks, Inc. and N2K Networks or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Guest Umesh Sachdev of Uniphore talks with Dave about how call centers are becoming the new fraud vector, Dave's story involves an email that has a Trump scandal .jar file attached that's really a RAT, Joe has a story about hackers spoofing a victim's phone number making emergency calls where the police respond to the victim's home with force, he also talks about credential stuffing for swatting a video doorbell, and our Catch of the Day comes from a listener Christian who received an email with a lazy trunk box scam.

Links to stories:

Have a Catch of the Day you'd like to share? Email it to us at hackinghumans@thecyberwire.com or hit us up on Twitter.

  continue reading

531 episodes

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