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Episode 56: Boaz Maor On Why Customer Maturity IS Customer Success

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Manage episode 192492517 series 1182004
Content provided by Bill Cushard. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bill Cushard or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This week's episode of the Helping Sells podcast features Boaz Moar, currently the VP of Customer Success at OpenGov. Boaz has spent more than 25 years leading customer success teams in a variety of industries and developed a new index metric CS pros can use to zero in on the customers that will help your grow and increase revenues in the future.

In this episode of Helping Sells, Boaz sat down with Bill and Sarah to talk about the Customer Maturity Index (CMI) and how companies can use it to help their customers be more successful with their products.


This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit helpingsells.substack.com
  continue reading

355 episodes

Artwork
iconShare
 
Manage episode 192492517 series 1182004
Content provided by Bill Cushard. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bill Cushard or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This week's episode of the Helping Sells podcast features Boaz Moar, currently the VP of Customer Success at OpenGov. Boaz has spent more than 25 years leading customer success teams in a variety of industries and developed a new index metric CS pros can use to zero in on the customers that will help your grow and increase revenues in the future.

In this episode of Helping Sells, Boaz sat down with Bill and Sarah to talk about the Customer Maturity Index (CMI) and how companies can use it to help their customers be more successful with their products.


This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit helpingsells.substack.com
  continue reading

355 episodes

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