018: Scott Tiner from Bates College - Talking Customer Service and AVaaS

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Manage episode 224710645 series 2439375
By Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio streamed directly from their servers.
Scott Tiner from Bates College in Maine joins the show. We talk customer service, help desk, AVaaS, service quality gamification, and campus AV at Bates. Scott also writes for rAVe Pubs and presents at conferences, including CCUMC.

37 episodes available. A new episode about every 6 days averaging 50 mins duration .