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Episode 20: Technical Innovation and Consumer Experience feat. Neil Gomes

 
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Manage episode 231139008 series 1923451
Content provided by HIMSS Southern California Chapter. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by HIMSS Southern California Chapter or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this podcast, Neil Gomes shares his experience on how to set culture, decision making, and business priorities by focusing on passion and empathy from the perspective of the patient. Through the process of understanding what patients want that are not expressed, his team has been wildly successful in developing custom solutions to improve quality, service, and outcomes. Solutions that engage administrators, clinicians, and patients have enabled their health system to become a pioneer in development; creating teams, vendor alignments, and great platforms. Neil points it that you can’t do it alone and why factors are equally important in the delivery of innovation.

https://archive.org/download/EP20NeilGomes/EP%2020%20-%20Neil%20Gomes.mp3

  continue reading

42 episodes

Artwork
iconShare
 
Manage episode 231139008 series 1923451
Content provided by HIMSS Southern California Chapter. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by HIMSS Southern California Chapter or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this podcast, Neil Gomes shares his experience on how to set culture, decision making, and business priorities by focusing on passion and empathy from the perspective of the patient. Through the process of understanding what patients want that are not expressed, his team has been wildly successful in developing custom solutions to improve quality, service, and outcomes. Solutions that engage administrators, clinicians, and patients have enabled their health system to become a pioneer in development; creating teams, vendor alignments, and great platforms. Neil points it that you can’t do it alone and why factors are equally important in the delivery of innovation.

https://archive.org/download/EP20NeilGomes/EP%2020%20-%20Neil%20Gomes.mp3

  continue reading

42 episodes

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