E253 - User Perspective on Categorizing Chatbots and Voice Assistants

Human Factors Cast

This week on the show, we talk about how to categorize conversational interfaces. We also answer some questions from the community about human factors engineering being considered design, how to run concept testing that isn’t worthless, and we cover some insights from the UXPA Salary report.

Check out the latest from our sister podcast - 1202 The Human Factors Podcast -on Human Factors in Iarnród Éireann - An interview with Nora Balfe:

• https://www.1202podcast.com/nora-balfe

Check out our full coverage from this year’s Human Factors in Health Care Symposium:

• https://www.humanfactorscast.media/blog/2022-international-symposium-on-human-factors-and-ergonomics-in-healthcare-conference-coverage-roundup/

News:

• How to categorize conversational interfaces
• https://uxdesign.cc/how-to-categorize-the-different-conversational-interfaces-98c589a9d0
• Image Source: Pexels

It Came From:

• is human factors engineering design? | /u/emmaanderica | r/humanfactors
• How to run concept testing that isn’t worthless? | /u/Choice_Ad_968 | r/UXResearch
• UXPA Salary Insights (tl;dr) | /u/wgx0 | r/userexperience

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• Michelle Tripp

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Mentioned in this episode:

1202 - The Human Factors Podcast

Listen here: https://www.1202podcast.com