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EP 104 - The present and future of conversational AI - Joe Bradley, Chief Scientist, LivePerson

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Content provided by IoT ONE, Erik Walenza: CEO, IoT ONE | Chair, IIC Smart Factory Task Group | Director, and Startup Grind. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by IoT ONE, Erik Walenza: CEO, IoT ONE | Chair, IIC Smart Factory Task Group | Director, and Startup Grind or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, we discuss the most common conversational AI use cases today and technical and business architecture underpinnings of a successful conversational system. We also explore the potential for broad networks of interlinked AI applications in the future and the challenges in realising this vision.

Our guest today is Joe Bradley, Chief Scientist at LivePerson. LivePerson makes life easier for people and brands everywhere through trusted conversational AI that empowers consumers to communicate with brands directly.

IoT ONE is an IoT focused research and advisory firm. We provide research to enable you to grow in the digital age. Our services include market research, competitor information, customer research, market entry, partner scouting, and innovation programs. For more information, please visit iotone.com

  continue reading

128 episodes

Artwork
iconShare
 
Manage episode 304663758 series 1431888
Content provided by IoT ONE, Erik Walenza: CEO, IoT ONE | Chair, IIC Smart Factory Task Group | Director, and Startup Grind. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by IoT ONE, Erik Walenza: CEO, IoT ONE | Chair, IIC Smart Factory Task Group | Director, and Startup Grind or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, we discuss the most common conversational AI use cases today and technical and business architecture underpinnings of a successful conversational system. We also explore the potential for broad networks of interlinked AI applications in the future and the challenges in realising this vision.

Our guest today is Joe Bradley, Chief Scientist at LivePerson. LivePerson makes life easier for people and brands everywhere through trusted conversational AI that empowers consumers to communicate with brands directly.

IoT ONE is an IoT focused research and advisory firm. We provide research to enable you to grow in the digital age. Our services include market research, competitor information, customer research, market entry, partner scouting, and innovation programs. For more information, please visit iotone.com

  continue reading

128 episodes

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