18. Utilizing Big Data and Automation to Realize Vodafone's Digital Service Transformation

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Christopher Holmes from Vodafone draws upon his experience as Head of Future Operations in our interview with him in November 2017. The conversation involves the innovation processes at Vodafone, and how they have improved their customer services with emerging technologies and driven their own digital transformation.

33 episodes available. A new episode about every 7 days averaging 31 mins duration .