Lili Cheng, VP of AI and Research at Microsoft


Manage episode 214633733 series 1321127
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For more than 20 years, Lili Cheng has been shaping the way we chat — first with Comic Chat, a graphical IRC built into Internet Explorer in the mid ’90s and now as Microsoft’s VP of AI and Research, where she oversees the companies Bot Framework. In conversation with Intercom's Adam Risman, she explains how bots and humans complement one another, when to give your chatbot a personality, and much more.

161 episodes available. A new episode about every 7 days averaging 28 mins duration .