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EP7-The Business Value of Joy with Rich Sheridan
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Rich Sheridan hated work. He was one of those guys who took the long way to work, found a way to beam out during the day and was one of the top recognized performers. Seventeen years ago he realized he couldn’t keep working that way so along with a few partners he founded Menlo Innovations and created the workplace he wanted to work at. Today, as companies realize their workplace culture is a strategic advantage to business, companies come to Menlo to find out how to do what Menlo does every day of the week.
Menlo Innovations designs and builds custom software. That sounds pretty ordinary until you hear their purpose.
“Our mission as an organization is to end human suffering in the world as it relates to technology.”TM
In this episode you’ll hear:
- How to create an intentionally joyful culture.
- The difference between joy and happiness and why joy includes conflict and diverse views.
- Why having absolute clarity on who you serve as a company is critical.
- What he had to learn and unlearn as a leader.
- The difference between an intrinsic and extrinsic reward system.
- Why high paid team members become bitter.
- Why he has the title: Chief Storyteller
- Tips for creating an intentionally joyful culture.
- Why the Menlo Ways isn’t the Toyota Way and why you need to find your own way.
- An invitation from Rich to visit Menlo and learn.
June 2001, Rich Sheridan and three others took lessons learned from experimenting with creating joy and applied them to Menlo Innovations, located in Ann Arbor, Michigan. That was fifteen years ago. Today Rich is the CEO and Chief Storyteller of Menlo. Menlo has won the Alfred Sloan Award for Business Excellence in Workplace Flexibility for eight straight years. The author of Joy, Inc. Rich mentors entrepreneurs and companies bold enough to embark on creating a customer-centric workplace. For more information go to: http://menloinnovations.com/
This episode features the music of business innovation/Academy of Rock wizard Peter Cook. You'll find more of his music and his business cross over work at https://academy-of-rock.bandcamp.com/
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