Are You Virtually Satisfied With Your Buying Experience?

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Manage episode 264981397 series 2082069
By Becky Schroeder & Laird Rixford, Becky Schroeder, and Laird Rixford. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

J.D. Power released a study on auto insurance satisfaction that showed websites have surpassed agents in terms of customer satisfaction and loyalty Plus, Laird sounds off on virtual trade shows and #technicaldifficulties.

It's happened – customers now like websites more than real insurance agents
U.S. Auto Insurance Satisfaction Study

86 episodes