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Manage episode 247621644 series 2082069
By Becky Schroeder & Laird Rixford, Becky Schroeder, and Laird Rixford. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

The connectivity between agents and insurers is critical to serving consumers. In this episode, Becky and Laird talk about IVANS' recent findings in their annual report on the agency-insurer connectivity. Plus, we talk about the end of the decade and whether the Better Business Bureau means as much as it used to.

Agency-Insurer Connectivity: An IVANS Annual Report
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Why does Texas-based USAA have an ‘F’ rating from the BBB? And why doesn’t the company seem to care?

86 episodes