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The Michael Caz Podcast brings you the latest in health, business, relationship, and adventure.
How Retailers Can Salvage Customer Loyalty
Manage episode 272993897 series 2305590
By Knowledge@Wharton. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
Shoppers are losing patience with retailers during the pandemic, according to a new study that finds significant dissatisfaction with both in-store and online purchases. Wharton’s Tom Robertson explains how retailers can win them back.
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