English & Tourism - Making a complaint

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In this week's Premier Skills English Podcast, Jack and Rich have the second in a mini-series of podcasts called 'English & Tourism'. They introduce lots of words and phrases (functional language) you need when you go on holiday and need to speak English. The topic in this episode is complaining at a hotel and the language you need to make a complaint about something. Your task is to complain about a problem at a hotel. Don't forget to listen to the end of the podcast because we have a new football phrase for you to guess, too. Enjoy
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