If You Have Something to Return to LL Bean, Do It Now

Manage episode 197802261 series 1321929
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Bought anything from LL Bean in the last year? Not totally happy with it? Return it now. The century-old catalog retailer for outdoorsy types has changed its famously generous return policy: Previously, you could return anything, anytime, no receipt necessary; now you must keep your receipt and take your items back within a year. As NPR reports, the company blames the change on customers who were taking advantage of the lifetime guarantee.

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