Episode 121: Customer Care - Lessons Learned from THE website with John Athayde


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Today, I have an interview with John Athayde about this project and lessons we learned from it about managing client expectations, how to have a better handle on scope, and more when you take on a big project that is difficult to define, while also being urgent.

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173 episodes available. A new episode about every 2 days averaging 43 mins duration .