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Episode 121: Customer Care - Lessons Learned from THE website with John Athayde

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Manage episode 224894444 series 1048970
Content provided by S. Nicole Williams and Nicole Sauce. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by S. Nicole Williams and Nicole Sauce or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Today, I have an interview with John Athayde about this project and lessons we learned from it about managing client expectations, how to have a better handle on scope, and more when you take on a big project that is difficult to define, while also being urgent.

Direct Download

Announcements

  • Nicole is on the road next week
  • Listener Feedback

Interview with John Althyde

Advisory Board

The Booze Whisperer

The Tactical Redneck

Chef Brett

Samantha the Savings Ninja

Resources

  continue reading

916 episodes

Artwork
iconShare
 
Manage episode 224894444 series 1048970
Content provided by S. Nicole Williams and Nicole Sauce. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by S. Nicole Williams and Nicole Sauce or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Today, I have an interview with John Athayde about this project and lessons we learned from it about managing client expectations, how to have a better handle on scope, and more when you take on a big project that is difficult to define, while also being urgent.

Direct Download

Announcements

  • Nicole is on the road next week
  • Listener Feedback

Interview with John Althyde

Advisory Board

The Booze Whisperer

The Tactical Redneck

Chef Brett

Samantha the Savings Ninja

Resources

  continue reading

916 episodes

All episodes

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