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P-R-A-D-A-?
Manage episode 430218354 series 3520154
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Wherein CC and Val discuss the six "bodies of speech" or "speech acts." CC offers an acronym to help remember them, as well as the origin of most communication disagreements: making assertions when they're really assessments. Stating opinions as facts mucks things up. If we want better relationships then improving quality communication becomes key.
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