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Content provided by Helen Fanucci. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Helen Fanucci or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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We Are the Custodians of Culture

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Manage episode 322356332 series 3317265
Content provided by Helen Fanucci. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Helen Fanucci or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This episode features Angela Cooper, General Manager Customer Success at Microsoft joins Helen Fanucci. Angela shares her approach to building a strong team culture including being humble, listening, getting to know the team, and the surprising importance of fun. Angela explains the critical role of culture in keeping talent. Compensation means nothing if the culture is bad. Companies and managers that don’t maintain a strong culture can’t survive in this competitive environment, especially when competing for talent in this hybrid world.

More about Angela:

Angela leads a team of 250 Customer success professionals. She grew up and started her career in the UK. Angela joined Microsoft 19 years ago as the first security seller. After working in the UK for 5 years, Angela moved to Microsoft’s headquarters and has held a variety of sales & corporate strategy roles including working on 9 acquisitions and building sales teams for all 3 clouds; Azure, Dynamics 365 and Microsoft 365.

  continue reading

13 episodes

Artwork
iconShare
 
Manage episode 322356332 series 3317265
Content provided by Helen Fanucci. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Helen Fanucci or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This episode features Angela Cooper, General Manager Customer Success at Microsoft joins Helen Fanucci. Angela shares her approach to building a strong team culture including being humble, listening, getting to know the team, and the surprising importance of fun. Angela explains the critical role of culture in keeping talent. Compensation means nothing if the culture is bad. Companies and managers that don’t maintain a strong culture can’t survive in this competitive environment, especially when competing for talent in this hybrid world.

More about Angela:

Angela leads a team of 250 Customer success professionals. She grew up and started her career in the UK. Angela joined Microsoft 19 years ago as the first security seller. After working in the UK for 5 years, Angela moved to Microsoft’s headquarters and has held a variety of sales & corporate strategy roles including working on 9 acquisitions and building sales teams for all 3 clouds; Azure, Dynamics 365 and Microsoft 365.

  continue reading

13 episodes

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