Manage episode 256519161 series 1206786
We are a company originating from Finland, to be more exact from the Northern parts of Finland, from the city of Oulu. Google for more information about Oulu if you wish but what is important in this context is that the city has a university with a long history in computer vision and machine learning. One could even say Oulu is the computer engineer’s city.
But as most of us know it is not only engineers that are needed in order to set up and grow business. So, from the early days, we’ve had a strong preference for sales and customer support; one could say (again) that those were the cornerstones when we first started back in 2014 (we’re officially established in December 2014).
As the third item in this vague background list, we want to emphasize that we have always tried to be as customer-focused as possible. Yes, it is true that sometimes the customer does not know what is best for her/him but even in those cases, we need to handle it with respect and gentle guidance. The absolute best part of being customer-focused is that they will tell you what you need to build and nurture.