MIP 001 - Automate Procedures for Great Customer Service

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Manage episode 231357640 series 2501361
By Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio streamed directly from their servers.

In this episode, I want to talk to you about customer service and how you can give great customer service without the need for you or your members of staff to put all your time into giving it.

I'm going to take you through an experience I had when booking and staying at Boringdon Hall Hotel, and the processes that they had put in place to provide a 5 Star service without it taking up heaps of time for their staff.

2 episodes available. A new episode about every 0 hours averaging 17 mins duration .